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Pacific MMI Resources

Pacific MMI holds both a General and Life Insurance licence and has been operating in Papua New Guinea since 1998.

Insurance Claims in 3 simple steps

Navigating insurance claims doesn't have to be complicated. Our easy and efficient process is tailored to streamline your claims experience. Get the support you need, when you need it most. Let's make handling claims hassle-free together!

Claim Initiation and Validation

  • Receive and verify claim notification via various channels.
  • Authenticate claim eligibility against policy information.
  • Gather required documentation and details for processing.

Processing and Control

  • Implement measures to prevent errors and fraud.
  • Review policy details and ensure compliance.
  • Authorize payment upon successful reconciliation.

Communication and Closure

  • Notify policyholders of claim processing and payment details.
  • Collect feedback for improving customer satisfaction.
  • Close the claim file.