AICLA Claims Conference

Insights from the AICLA Claims Conference 2024

Our Claims Manager, Daera Ako, recently represented the company at the Claims Under the Microscope – Driving Better Outcomes conference, hosted by the Australian Institute of Chartered Loss Adjusters (AICLA) in Sydney on September 26, 2024.

Daera’s participation in this premier industry event brought valuable insights into enhancing claims handling practices. The conference highlighted strategies to streamline claims processes through structured methodologies for risk assessment and remediation. These approaches aim to reduce claim processing times, improve client satisfaction, and adopt a proactive stance in risk management.

Daera noted that the focus on predicting and mitigating potential risks was particularly impactful. By incorporating these insights, our team is better equipped to minimize the frequency and severity of claims, ensuring even more effective outcomes for our clients.

We are proud of Daera’s leadership and dedication to staying at the forefront of the industry. Her participation reaffirms our commitment to delivering exceptional service and driving innovation in claims management.